Customer Service

Customer Support

Customer SupportTo place an order, call  Customer Service 1-800-288-2121 (Press 3)

Customer support is recognized as unsurpassed. Our company is committed to meeting the diverse needs of the practitioners and administrators we serve.


Calling About a Medical Emergency


If you are calling about a MEDICAL EMERGENCY all you will need to do is dial "0" and your call will be handled in a prompt, courteous manner connecting you to the appropriate Clinical or Technical Specialist to report your emergency.


Order Inquiry


Whether you are checking on the status of an order or verifying recent order information:


  • Our Domestic Customer Support Group is comprised of highly trained professionals to assist you with your request by calling 1.800.288.2121 and PRESS "3" on your keypad.

Mindray DS USA, Inc. accepts Visa, MasterCard, and American Express credit cards in the United States.